Company Scorecard
The Company Scorecard includes performance against targets in the Essential Energy 2024–25 Final Statement of Corporate Intent, along with performance for other key metrics.
| AREA | MEASURE | TARGET | OUTCOME |
|---|---|---|---|
| Safety | Major Lost Time Injury Frequency Rates (MLTIFR) | 1 | 0.0 |
| Serious Claim Frequency Rate (SCFR) | ≤3.8 | 2.2 | |
| Total Recordable Injury Frequency Rate (TRIFR) | ≤13.8 | 12.4 | |
| High Potential Incident Frequency Rate (HPIFR) | Monitor Only | 3.4 | |
| People | Employee Culture Index | ≥3.89 | 4.05 |
| Corporate strategy | Pillar 1 – Average completed tasks per full time equivalent employee | ≥12.4 | 12.8 |
| Pillar 2a – Total network load and generation (GWh) | ≥18,300 | 18,267 | |
| Pillar 2b – Total network capacity (GVA) | ≤11.4 | 11.3 | |
| Pillar 3 – Number of public EV fast-chargers deployed on Essential Energy network | ≥403 | 413 | |
| Pillar 4 – Incremental revenue ($M) | ≥$60M | $81.3M | |
| Customer experience | Customer Satisfaction Index 1 | Monitor only | 59% |
| System Average Interruption Duration Index (SAIDI) (minutes) | ≤226.4 | 230.0 | |
| Regulatory | Material Reportable Regulatory Breaches | 0 | 0 |
| Financial | Return on Capital Employed (ROCE)2 | ≥3.2% | 3.3% |
| Regulated Operating Expenditure (OPEX)2 | ≤$721.8M | $729.6M | |
| Earnings Before Interest, Tax, Depreciation & Amortisation (EBITDA)2 | ≥$856.3M | $859.1M | |
| Network Program Value Delivered | 100% | 93% |